| 1. |
Note the following for the third party vehicle:
- registration numbers
- model/type/colour
- owner's name/address/contact no.
|
| 2. |
Note the names/addresses/contact
no. of the independent witnesses. |
| 3. |
Do not pay
any money to third party without Insurer's consent. |
| 4. |
Report to the
police within 24 hours of accident. Get the police report as soon
as possible. |
| 5. |
Inform Broker/Insurer of the incident - provide
details on circumstances, nature and extent of loss/damage. If police
report is ready, provide a copy of the report too. Provide copy
of summonses, any correspondence received from the police.
|
| 6. |
Remove and
send car to Insurer's panel of authorized workshop. |
| 7. |
Provide the
following documents to Broker/Insurer:
- Claim Form duly completed and signed
- Police Report
- Insured's IC and Driving license
- Driver's IC and Driving license
- Copy of registration card
- Copy of road tax disc |
| |
|
| Third
Party Claims |
| 1. |
Obtain
the Police Investigation results and sketch plan. |
| 2. |
Obtain
copy of the third party's Police Report. |
| 3. |
Notify
third party in writing of intention to claim. Advise him to notify
his Insurer. |
| 4. |
Submit
these documents to Broker/third party Insurer:
- repair costs and claim for loss of use
- adjuster's report and fees
- police reports (both parties)
- Copy of own policy
- other supporting documents |
 |
|
The
above serves only as a guide and should not be taken as a definitive
procedure. The requests for documentation may be more extensive
than provided here, depending on the claims scenario.
Do consult your Broker
for further advice/details.
|
